Blog
In the world of e-commerce, the post-purchase phase can make or break customer relationships. In fact, recent surveys reveal some eye-opening statistics that highlight the importance of providing an exceptional post-purchase experience. Learn how Glow’s Branded Deliveries tracking feature enables businesses to own the entire customer journey and elevate the post-purchase experience.
In today’s rapidly evolving world of retail logistics, optimizing the last-mile delivery process has reached unprecedented importance. As business strive to balance customer satisfaction with operational costs management, Glow’s Price Engine module emerges as a strategic ally for this purpose.
When it comes to delivery, information is power. Recipients appreciate being informed about the progress of their orders, and real-time tracking allows businesses to do just that. With Glow’s delivery notification system, businesses can easily keep recipients up-to-date by letting them monitor the whereabouts of their packages.
Last-mile deliveries can be challenging for businesses due to factors such as traffic congestion, limited delivery hours, and limited delivery visibility. To meet these challenges and provide a better delivery experience, Glow offers a transport management system that streamlines the entire last-mile delivery process, making it more efficient and cost-effective for companies, drivers, and recipients.
With the increase in online shopping in Europe, customers expect their packages to arrive quickly. Businesses, on the other hand, want to minimize costs and maximize logistics efficiency. That’s where route optimization comes in, helping businesses streamline last-mile delivery operations and improve recipient experience.
The retail industry has always been focused on providing an exceptional customer experience. However, with the increased competition, retailers struggle to meet demands. To stay competitive, retail companies need to invest in last-mile delivery solutions to streamline operations and enhance delivery capabilities.
