Glow modules: Recipient Experience
Get ready to offer world-class communication to your recipients that will take you beyond the competition
Flexible and customizable communication options
Customize the recipient experience based on your and your customers’ needs. You have a wide range of communication features to offer your recipients:
- ETA communication
- Real time tracking
- Flexible delivery options
- Possibility for changing delivery information
- Value-adding service options (e.g. a more specific delivery time window)
Other features include:
- Time booking
Offer your recipients to choose their delivery date and time, or to change an already chosen time slot
- Additional services and upsells
Offer your recipients value-adding services, like a more precise delivery window, to have the shipment carried indoors or even installed
Visualize and communicate your sustainable deliveries
- Customized branding
Brand the recipient journey with your own brand – or your customers’ brands
- Rating and feedback
Let your recipients’ rate their experience and collect feedback about the delivery
Want to know more about the other modules in Glow?
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Reach out to learn how Glow’s transport management system can help you offer a world-class recipient experience to customers.