Planner and Control: Elevating Courier Services

Visualization of the benefits of Planner and Control module for courier services

The recent surge in e-commerce has transformed the courier industry, transitioning it from a B2B focus to a B2C model. This shift has triggered significant changes in both delivery procedures and customer expectations. That’s why Glow offers a delivery management solution designed to streamline every aspect of the courier services’ delivery process, ensuring a fast, reliable, and customer-centric delivery experience.

Recipient Experience: Elevating Last-Mile User Satisfaction

recipient experience rating and map

With the European e-commerce market projected to grow at an annual rate of 9.31%, the recipient experience has become a crucial element in ensuring customer satisfaction and competitive advantage. As today’s customers seek more than timely deliveries; businesses must offer a stress-free experience from order placement to final delivery. Let’s dive into how the recipient experience plays an important role in driving customer satisfaction and business success.

Dynamic Routing: Unlocking Efficiency in Parcel and Postal Organizations

buildings and streets to illustrate dynamic routing

In the logistics world, the holiday season is crucial for ensuring that gifts and surprises reach their destinations on time. It’s a period when the efficiency of deliveries becomes essential. This is where Glow, a last-mile logistics optimization platform, comes into play. In this article, we’ll explore how Glow is revolutionizing the delivery process, ensuring that businesses can meet the high demands of the season while maintaining customer satisfaction and operational efficiency.

How Glow Helps To Meet High Delivery Demands

high delivery demands

In the logistics world, the holiday season is crucial for ensuring that gifts and surprises reach their destinations on time. It’s a period when the efficiency of deliveries becomes essential. This is where Glow, a last-mile logistics optimization platform, comes into play. In this article, we’ll explore how Glow is revolutionizing the delivery process, ensuring that businesses can meet the high demands of the season while maintaining customer satisfaction and operational efficiency.

Branded Tracking: Elevating The Post-Purchase Experience

Branded Tracking

In the world of e-commerce, the post-purchase phase can make or break customer relationships. In fact, recent surveys reveal some eye-opening statistics that highlight the importance of providing an exceptional post-purchase experience. Learn how Glow’s Branded Deliveries tracking feature enables businesses to own the entire customer journey and elevate the post-purchase experience.

Pricing Engine: Simplified Prices & Invoice Management

Price motor banner

In today’s rapidly evolving world of retail logistics, optimizing the last-mile delivery process has reached unprecedented importance. As business strive to balance customer satisfaction with operational costs management, Glow’s Price Engine module emerges as a strategic ally for this purpose. 

How Delivery Notifications Can Improve Recipient Experience

Woman drinking from a cup and looking at her phone

When it comes to delivery, information is power. Recipients appreciate being informed about the progress of their orders, and real-time tracking allows businesses to do just that. With Glow’s delivery notification system, businesses can easily keep recipients up-to-date by letting them monitor the whereabouts of their packages.

How Glow Solves Last-Mile Delivery Challenges

Illustration showing a truck and map.

Last-mile deliveries can be challenging for businesses due to factors such as traffic congestion, limited delivery hours, and limited delivery visibility. To meet these challenges and provide a better delivery experience, Glow offers a transport management system that streamlines the entire last-mile delivery process, making it more efficient and cost-effective for companies, drivers, and recipients.

Last-Mile Delivery: How Route Optimization Benefits Businesses and Customers

truck driver driving on a road

With the increase in online shopping in Europe, customers expect their packages to arrive quickly. Businesses, on the other hand, want to minimize costs and maximize logistics efficiency. That’s where route optimization comes in, helping businesses streamline last-mile delivery operations and improve recipient experience.

5 Reasons Retailers Should Invest in a Last-Mile Delivery Solution​

Woman receiving package

The retail industry has always been focused on providing an exceptional customer experience. However, with the increased competition, retailers struggle to meet demands. To stay competitive, retail companies need to invest in last-mile delivery solutions to streamline operations and enhance delivery capabilities.