Customer Story
Transforming Delivery Operations: Glow's Impact on Bring Courier and Express
From the very beginning, Bring Courier and Express has been committed to providing exceptional service and efficient parcel distributions in the Nordics. With a strong dedication to enhancing recipient experience, Bring recognized the importance of streamlining their last-mile delivery operations.
In this blog post, we’ll explore how Glow’s delivery notifications helped Bring Courier and Express to enhance its recipient experience and optimize its logistics.
Putting Recipient Experience First
Bring Courier and Express is a courier service and distribution provider that specializes in quick and reliable same-day delivery across the Nordic countries. Whether serving business customers or private individuals, Bring has leveraged the power of Glow to further strengthen their ability to deliver the highest level of satisfaction to every recipient.
Since implementing Glow in 2018, Bring Courier and Express has been very pleased with the results and the additional value it brings to its recipients. In fact, the platform has proven instrumental in lowering operational costs, promoting more sustainable options, and ensuring a flexible delivery experience for Bring Courier and Express’ recipients.
Driving Sustainable Delivery Excellence
Although meeting the high expectations of today’s customers may seem challenging at first, using Glow enabled Bring’s Courier and Express services to address important environmental issues such as pollution and CO2 emissions.
With the growing concern for sustainability in the CEP landscape, as well as an increasing demand for flexible delivery, Bring Courier and Express understood the need to adapt and prioritize eco-friendly practices in their delivery operations.
Glow's route planner has allowed for a revolutionized delivery operation. It has enabled us to optimize our routes, reduce fuel consumption, and minimize our carbon footprint, all while improving efficiency and meeting the demands of our recipients. Glow has helped us to deliver excellence with a sustainable approach.
Head of Business Development at Bring Courier and Express
Optimizing Routes for Seamless Delivery Operations
Through the advanced auto-routing capabilities of Glow, Bring Courier Express achieved great results in their shipment process and route optimization. As a result, this provided them with greater control and confidence in ensuring timely deliveries to their recipients.
Features like ETA communication and real-time tracking allowed them to enhance delivery transparency by keeping recipients constantly informed about the progress of their parcels. Glow has enabled Bring Courier and Express to deliver a seamless and reliable experience to their valued recipients, fostering trust and boosting delivery experience.
Shaping the Future of Courier and Express Services Together
As Bring Courier and Express continues to prioritize the recipient experience and sustainability, Glow remains an indispensable asset in their delivery logistics. By using an innovative solution like Glow, Bring Courier and Express is firmly positioned to excel in the competitive Courier and Express landscape, consistently meeting and exceeding the high expectations of their customers while simultaneously minimizing their environmental impact.
Together, Bring Courier and Express and Glow are paving the way for a Courier and Express future where exceptional service, sustainability and customer satisfaction are seamlessly intertwined.
Interested in our last-mile delivery solution?
Discover how Glow’s delivery notifications enhance the recipient experience with precise delivery times, real-time tracking, and seamless communication.
